ProFlowers.com Complaint - Who sends flowers in a box? what a shame!!!
I had the shameful experience that poorflowers.com has yet to learn that you do not send a lover/wife..anyone you actually care about, flowers. Nice pretty pictures on the website, and anyone like me, who has had flowers delivered before, KNOW, that's the way they'll be delivered. In fact their FAQ'S state "flowers are arranged as shown in our descriptions". BS! If they showed pictures of how the recipient is delivered the goods, well then they could only show boxes on the website. The recipient should not have to play the florist. The whole idea is the element of surprise. Surprise alright! $164 let-down to be more like it. Why does it cost so much to learn a lesson that all is not what it seems. That there are still companys out there just looking for a buck and don't care how much you are humiliated. Send me sparkplugs and car parts in a box. Don't EVER send my wife flowers IN A BOX!!! What, were you born under a rock? Please tell me that it would cost more to pay staff to arrange the flowers, so I can say...send me that refund, because that's what my wife will have to do. Proflowers did NOTHING BUT IMBARRASS ME. WHAT A SHAMEFUL DEMEANING PRACTICE. I suppose if I had sent flowers to a funeral, you'd expect the dead guy to arrange them??? You should contact a REAL FLORIST and learn that you're probably in the wrong business.
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