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Meijer, Inc. Complaint - Not Honoring Sale Items

Complaint
Review by mayzo on 2011-02-12
BELLEVILLE, MICHIGAN -- I dread shopping at meijer, but continued off and on for years never truly becoming a faithful customer because of several incidents in the past, from poor customer service to not having items I required in stock. but today was truly "the straw that broke the camel's back". About a week and a half ago, I was looking to purchase some chairs that I saw on sale for $48.99 which were on a end cap. I said to myself "I'll buy four of them payday". Today I returned to the same store, to the same end cap that displayed the same sale price of $48.99 with money in hand. I proudly stacked four chairs in my basket and Marched to checkout to be disappointed by the cashier "ryan" who said the chairs were $69.99 each. I stated to him there must be an error and that I priced them at $48.99 each. "ryan" immediately got on the phone and calling the furniture department at which time he stated to me that they confirmed the price of $69.99. I exited the line and returned to where I retrieved the chairs and observed that some "SNAKE OF A EMPLOYEE" had change the sign to now read $69.99 that quick.

I returned to "ryan's line" and politely asked for a manager. But "ryan" stated to me "man that price was a mistake. so the price is $69.99 and that's the bottom line!" WOW! OK PLEASE EXCUSE THE F**K OUT OF ME FOR TRYING TO SPEND MY HARD EARNED MONEY IN YOUR ESTABLISHMENT! I"m done shopping at MEIJER TOO!!! (needless to say I didn't get the chairs")
Comments:
Posted by Andrea13 on 2011-02-12:
IMHO, they should have honored the posted price that you saw. I've had this happen to me, at a grocery store. Brought up the price discrepancy of a ham to the cashier, and by the time the meat manager came to the front to verify the higher price, someone had changed the sign (upset, I went back to the meat dept and checked).

I never shopped there again.
Posted by Venice09 on 2011-02-13:
Unless the sale dates were on the sign, I too think the price should have been honored. It's very disappointing when you base your purchase on a sign and then are charged more.

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