Ford Motor Complaint - 2001 Ford Windstar Limited Van
Found about about the Windstar axle recall and went to dealer to have them check it out as we haul our grandkids around in it. Was told that the recall doesn't effect my van as it is not recalled in the the state of Idaho. If I want it inspected I will have to pay for it. Looked up the recall list and found that only the "rust belt" states are on the recall due to the heavy use of road salt use in those states. Does Ford really believe that these states are their only ones that uses road salt? I've lived here all my life and every fall you can pass state tranpotation sites stocked with winter road gravel and see the white salt mix in it. Where I live now they use a liquid salt solution to spry on the roads for black ice but when the snow covers the roads, guess what they put on the roads. Yep, you guessed it! Salt. So why is Ford trying to weasel out of fixing the problem? My wife refuses to drive the van and so I had to buy another auto and put this up for sale. My daughter dove it down to the tire shop to take off the "STUDDED SNOW TIRES" before I was to list it for sale. Parked the van to shop and came back later to find the van not able to go in gear. Transmission went out without a hint of warning. This is another PROBLEM that Ford has refused to address. I am 62 years young and have driven Fords all my life and still own 2 of them. I have purchased 3 Ford in the past 5 years but with the attitude I'm getting from my dealer on this one there will probably be no more Fords in my driveway. I have a beautiful van that runs great but never leaves the driveway and nobody wants to buy it as most have heard about the problems and I couldn't live with myself if I sold it to someone else with these problems and they were injured or killed because of it. So I say to Ford, Get your head out of your A-s and do what is right. I will be joining as many class action suits as possible until this is resolved. It is just a matter of time before you will have to address all of the Winstar's out there. I also see now that the NHTSA is also looking at the rest of the undercarriage for more corrosion problems now. By the way, I replace this van with a brand new Kia with a 10 year 100,000 mile bumper-to-bumper warranty.