Quiznos Complaint - Verbally Abused by Quiznos Associate
EAGLE ROCK, CALIFORNIA -- I have endured this place through the inept service, thinking the girl behind the counter was trying. I have endured them running out of soup, cheese, bacon,. even some of the meat for the sandwiches.
Tonight, I was running late and in a hurry, I got there a few minutes before closing time. Lights were still on, the doors were still open, the sign in the window was still on, and the clock behind the counter said I still had 5 minutes. I had my order ready, was going to be quick. The woman behind the counter as I walked rudely snapped "we're closed, so I am not going to make your sandwich". I had intended to walk in and ask if it was ok that I place the order, AND ask her if they had anything that they could make easily because I was aware they were close to closing. After her comment, I replied that it didn't seem the case with the lights on, he doors open and the clock saying it is not closing time yet. She then said "it's close to closing, be quick". I had my order ready, and it was a simple order.
I understand that you want to leave, and my order, if it had been done without her constant litany of complaints, and one insult that she was only making my sandwich because it was clear that Quiznos was the only place I was able to afford, would have taken just about 5 minutes. Instead she. locked the doors so I couldn't leave if I wanted to, and called the owner to tell her that she had a late customer who wanted to place an order. Ummmm.....wouldn't it be faster to just make the order? But ok. so she gets off the phone, and finishes making the order. Sort of. First she continued to complain that I was in close to closing. Then she complained that she had to put my fiancee's order through the toaster again because of the time she took to call the owner.
I finished and paid for the food. I would have just left without my order except the order wasn't for me, oh and the fact that I WAS LOCKED IN THE RESTAURANT.