Travelocity Complaint - Beware. Not Always The Best Price For Top Secret Deal
OREGON -- We booked a hotel for Valentine's day, 2011 on Travelocity, using the "Top Secret Hotels" option. We got a LaQuinta for $64.00. The VERY NEXT DAY we got an email from LaQuinta directly offering the same room for $56.00! (We are on the LaQuinta emailing list because of prior stays with them).
I called the VIP hotline at Travelocity to ask about the low price guarantee and was told "the price we offer is the lowest of the published rates".
Seems to me that customers should be confidant that the deal is ABSOLUTELY the best deal available. Especially since you don't know what you're getting. This was not the case in my situation.
So just beware!
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