USAA Complaint - Holding Check Deposits
I have been a USAA customer for over 15 years and have an excellent history with them. I recently became disabled and my wages severely cut. I have been making USAA my number one priority for payments and have kept them and all of my bills current (no going over 30 days) and have paid any and all late fees. My wife is self employed and is paid daily. We deposit her checks every day and rely on them to make payments to USAA and other creditors. As of 1/12/2011 USAA saw it befitting to place five (5) day holds on all deposits thus leaving us broke for five days.
I am rethinking my relationship with USAA and also now considering filing BK. I owe USAA over $129,000 and instead of paying them as I have may now just write them off because of their poor behavior.
USAA has lost site of helping the American fighting man and women and have gone the way of mainstream banking and greed.