MetroPCS Complaint - Class Action Lawsuit
I was fraudulently led into buying the Huawei Ascend 3G. with the premise of 3G internet access on the Huawei Ascend. After receiving no help after almost a dozen calls holding for 10 - 20 minutes each time, not to mention being transferred a dozen or more times Answering the Idiot Questions EACH TIME! I was finally told that Metropcs Does Not Support 3G speeds like they advertised.
I am paying 50 dollars for a service that is no different than the 40 dollar service I had with my other phone. I am also out the 120 dollars for the Huawei Ascend 3G and 10 dollars for the activation fee on the Huawei Ascend 3G.
Metropcs has non-professional customer service, consumers are being misinformed by cust/svr with lack of knowledge in trouble/shooting problem's. I was more or less told by several of these Metropcs distributors, there is nothing they can do and just about thrown out of the store.
They fail to monitor privately owned and operated Metropcs distributors that represent there logo & company, their customer care is negligently handled, and their deliberate intent on never resolving issues with consumers has been going on since day one of business and totally un-acceptable.
I am trying to initiate a Class Action Lawsuit for this Specific Issue. That will add to the two other Class Action Lawsuits that where initiated at the end of 2010.
Anyone that has had or have issues related to this complaint should do the same! Stand up for your Consumer Rights, make Metropcs accountable for their products and services!
Thank You ALL.