Fromyouflowers.com Complaint - 100% Dissatisfied - Guaranteed delivery for Valentine's day
Guaranteed delivery for Valentine's day - Complaint
I placed my order on Friday the 11th for an order to be delivered today 02/14, there was an option to pay additional money for the order to be delivered by 12 (Noon); I paid the additional money expecting it to be delivered. I call at 1 pm wondering why the flowers had not arrived and what I was told is that they could refund the amount paid for faster delivery.
I told the lady to refund it and that they are being delivered to a school there is not much time to get there. Now it is 4pm and still no flowers. I called again and requested a refund. The Mr asked why I wanted a refund, I told him because the flowers were not delivered on time. He said we don't guarantee delivery any time on Valentine's day. (It was acknowledged earlier that they do) I brought it to his attention but he ignored. Said he would have to contact the florist and make sure they were not delivered and once they are safe back at the florist then they will see about a refund.
Will never use them again.