Netspend Complaint - Card Came 3 Weeks Later,my Refund Got Sent Back
I had my tax refund set up to get deposited onto my Netspend card. The card was ordered online the same day I filed my taxes. About 11 days later I saw on the IRS website that my refund was being direct deposited, before my card even arrived. I checked my account online and my balance was zero. So I called and they told me they had no record of an order. To make a long story short because they messed up by not sending my card out when they should have, my refund got sent back to the irs. So now I have to wait for a paper check. This is after calling Netspend every day for 5 days straight to find out when my refund would post(every time I called they said it post in 2 hours. When I finally called p###ed off on tues. Morning these idiots informed me they rejected the deposit because they couldn't verify my identity w/out a card. Now I received 2 cards from these idiots in the last 2 days.
I cut those suckers up and threw them out. I advise anyone w/ an ounce of common sense to stay as far away from Netspend as you can. There are so many other better debit card companies out there.