Value City Furniture Complaint - Value Rudely Refuses To Honor Their Double The Difference Guarantee
UTICA, MICHIGAN -- If Value City won't honor this simple guarantee, do you really think they won't give you a very hard time if you have any type of issue??? They are clearly a shadey company that is not to be believed in any of their statements and guarantees!!! B4 I explain, corporate is aware of this situation and they are just waiting for my lawsuit which they don't believe we will file. What they are not aware of yet is that my lawsuit is very likely to trn into class action status thru the state of Michigan and other consumer groups. On February 4th, we bght 4 "Vegas" game room chairs @ $129 ea. From the utica, mi store. The salesperson insisted their dble the price difference guarantee was simple with no strings attchd. I went back on Sunday 2/13 to pick up the chair and to get a charge credit for dble the difference or $258+/-. We found the exact same chairs from the "door store" for $99 when we were trying to get the dimensions again for the chairs. After going online and discovering lots of complaints on this matter/warranties etc, I knew there would be a problem and guess what?? There was. An unnamed mgr? Came out of his hole in the back room where he was obviously greasing up and spiking his balding nogin to make his rude 5'4" look as tall as possible. He refused to give his name but was proud to give me the corporate number as he stated that they now owned the door store and would not dble the difference only "single" the difference. He did not care what the written guarantee was ie no astreks nothing...The door store is not Value City so honor the guarantee. Over $129 they now have at least one lawsuit, store picketing on the way, mich state attorney's office, better business bur, numerous nationwide blogs and even a local TV consumer action reporter!!!
For all those b4 and after me, I will stop these practices. In the mean time I suggest staying away from value City Furniture or any of their affiliates if you can find out who they are!!! We certainly did not or could not know they now owned the door store but even if we did..Who cares...They are different companies..If you believe in justice as I do..Give your local Value City a call and if my complaint moves you to do so..Tell them why you're going to art van, gardner white anyone else but Value City!!!!! Thanks, I hope I have kept you from making a mistake with your hard earned money!!