BB&T Complaint - BB&T is RIDICULOUS with overdraft FEES!!
When debit transactions HAVE NOT posted to your account yet and are PENDING they charge you overdraft fees. They take all your debits before posting any credits, no matter if you have it deposited before 2pm and even it is IN CASH!! I have banked with BB&T for 13 years and I have been DUMB enough to let them STEAL my money on at least 3 occasions!! I have honestly over drafted before where the 35 dollar fee is necessary, BUT at least 3 TIMES they have charged me numerous fees for using money that was ACTUALLY in my account!! We are talking over 100 dollars in fees!!
PERFECT EXAMPLE I have a posted balance of 251, 145 is posted to my accounted 2/14, 2/14 pending 40 is, 2/15 transaction of 72 hits as pending, the 72 would have over drafted, but I transfer 50 dollars in to cover it before anymore than 145 is posted to my account. DOESN'T MATTER!! Starting with 2/14 transactions I am getting overdraft fees of 35 per transaction, EVEN THOUGH the money is all there!!
I would like to stay with a bank I have been with for years, but unfortunately this being the THIRD TIME I've been SCREWED I will be leaving IMMEDIATELY!! And I will tell EVERYONE I KNOW to no go with BB&T and to LEAVE b/c they will SCREW YOU and steal your money too!! I have had numerous people tell me they post the debits before posting any cash deposit, CASH IS CASH should be posted FIRST THING!!
Their customer services sucks, you talk to a machine for 15minutes before you can get anyone then they can only EVER give you 20% of your fee back if they think it was wrongly charged. Not the entire fee just 20% for using your money!
BB&T CHARGES YOU TO USE YOUR MONEY!!