Geek Squad/Best Buy Complaint - Incompetent - Dell Inspiron 1525 Blue Screen Diagnosis
OCEANSIDE, CALIFORNIA -- What a waste. My wife's Dell laptop went to blue screen. Not a good sign. She called the Geek Squad and we took it in.
For $70 they diagnosed it as a mechanically failed hard drive. I sold it for $99 and within a day the guy I sold it to had it up and running fine, all files intact.
Geek Squad is simply incompetent. If your doctor treated you this way you'd be six feet under and still breathing.