Charter Communications Complaint - Unsatisfied Customer
FORT WORTH, TEXAS -- The first complaint is Charter employees show up in personal vehicles which automatically made me skeptical about letting them in and I wish I had not. During the installation, I found out that I would only have HBO and other premium channels on one TV and other TVs would be basic channels only. Then because the installation people didn't want to do the work to wire the other areas I couldn't get basic on two TVs and was told it was free anyway like I didn't deserve to have all of the TVs hooked up. Also, the phone jack never worked so I couldn't use the phone. I called and disconnected the service within 30 days.
It only gets better, they sent out employees to bury the cable and they punctured my sprinkler system in several places. The person repairing the system came out three times to try to piece our system back together and it still doesn't work correctly!