21st Century Auto Group Complaint - Absolute bait & switch & lies
Spotted two specific vehicles on two different websites including their own. called ahead about two hours and was told by "French the salesman that these two vehicles were available. Got there and was seen by French after waiting more than and hour to see him. Found him in the break room in the back relaxing as I was waiting, he noticed then jumped up to help me. Asked what vehicle I saw, specifically told him what year and model of two of the same. walked the whole place trwice again with him now, amazingly couldn't find either one.
French then went to his boss to find this vehicle, just to be told that they both were sold and that they will help me find some other vehicle. Showe me a beat up version of an older they would sell me for the same price. Told them no and that this was disappointing that they couldn't have told me that over the phone. After leaving, I then realized that this is not a dealership with any service, all they do is find people that don't know what they are doing and take advantage of them.
I have bought a bunch of cars from Ray Cantena where it is a pleasure to deal with and purchase.
Even though I did not get taken advantage, I wish to let as many people know and also go to the states website to make them aware of false advertising!!!!!!!!!!!!!!!!!!!!