Overseas Adventure Travel Complaint - Avoid Overseas Adventure Travel - Travel Company
Travel Company - Complaint
I signed up for the New Year's Special, which was supposed to be a $300 discount through 1/15. OAT's representative acknowledged that they did not raise the price back up after the "special," but in fact reduced the trip further. It can be purchased today $200 cheaper than my invoiced price.
Even though they are selling the trip $200 cheaper, OAT added an additional $100 to my invoice and indicated that the price might increase further. In short, they reduced the trip to sell spots and raised the price on those already booked who haven't paid in full six months in advance to make up the difference. Their representative noted that these are financially difficult times.
I'd put down a $995 deposit to reserve and they indicated that the prices were in full including taxes and fees; but now they claim buried somewhere it says differently. Of course, they won't cancel without a $300 penalty.
The representatives attitude is "got ya." The company won't respond to my emails.