Travelocity Complaint - I'd like the 1.5 hours of my life that you stole back plz!! - Customer Service
Customer Service - Complaint
Review by onholdandfedup on 2011-02-17
You guys should be proud of me. Today I found out that I was the first person in the history of Travelocity to ever request a change in departure dates! I'm so proud of myself to have been blessed with this honor! You should have seen it. These people were tripping over themselves trying to figure out what to do and how to do it! One agent told me, as she was reviewing the discussion logs, that she noticed I had already spoken to two managers and a supervisor. Wow, I'm good! Who the h*ll is running this place?!?!.....Well, I'm still on the phone - on hold, listening to some great piano work. I'm an hour and a half committed so no use hanging up now. The kids will have to wait....(sigh)....
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