Cingular Wireless Complaint - rip-off - cell phone
HAMBURG, NEW YORK -- First of all, I never got my rebate that I was entitled to when I first bought my phone. I made photocopies of the receipts but not the upc code from the box. They claimed they never got it, so I didn't get my $100. rebate. They wouldn't accept the copies I made since I didn't have the upc code from the box.
They also have weird extra charges on the bill every month and whenever I call to complain, they always use the excuse that everything is "prorated". If they charge everyone like this, they are making millions of extra dollars every month. They didn't like the fact that I complained about $6. But everymonth it ranges anywhere from $4-24 that I cannot find explanations for! I will not use them once my contract is up!
Also, I can't get service when I am inside certain buildings. When I had my pay by usage phone which was cheap, I always had service.