Southwest Airlines Compliment - A Nice Trip
I see so many complaints about airlines here, that I want to give you a change of pace with a compliment to Southwest Airlines for my business trip this week.
No, they didn't do anything "extraordinary." They just did what they were supposed to do, pleasantly and professionally. My flights departed and arrived on time; my luggage went to the same places I did; and all the employees had a smile.
I don't travel much, and it usually tires me out even if nothing goes wrong. This time I came back home feeling great.
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