Dish Network Informative - $24.99 Special for the first year with 24 month commitment. NOT SO!
ARLINGTON, TEXAS -- DO NOT BE SUCKERED into the 24 month "special" offering you $24.99 per month for the first 12 months. IT IS NOT SO. We unfortunately did. What happened is we started service in May 2010 and were charged the $24.99 per month up until February 2011 and then they jacked it up $5.00 more per month before out 12 month offer was over. When we called in they told us sorry we change up our rates every February regardless. So the contracted $24.99 per month you thought you were getting they said "is just a promotional offering. Not contracted." Read the very fine print which is located in the back of your equipment book they give you at the time of installation. We didn't even know this existed until all of this happened. I guess it could have been worse. We could have started in November and then had the increase in February. This is SO VERY WRONG and Dish does other bad things as well. We had a service plan in lieu of the DVR for 6 months. Just because you have a service plan doesn't mean squat. They still charge you if you encounter a problem with the equipment! We had faulty electronics in the Dish that went bad the third month we had it and they CHARGED us for it anyway. Even with having a service contract. Bottom line STAY AWAY from DISH NETWORK