Charter Cable Complaint - Do Not Let Them Touch Your Concrete!
Because of the area I live in I am unable to get Att you Verse. SO, to finially get rid of out dial up internet I decided to check in to Charter for the service. After the installer came out and advised me there would need to be a line from the cable box to my house installed, I started to worry.
The next day when the Survey crew came out (I was out of the house when they started) my front yard was dug up, but looked nice and neat (and everything on that end ended up looking great!)
The problem is the concrete they had to break up. I was told it would be a 12inch x 12 inch square next to the house. It ended up at a 5ft x 1 1/2 ft mess!! its not sqared off, which means if I want it to be even, they have to cute more concrete out! I am currently waiting the arrival of the supervisor from the Survey crew, and I have a complaint in to Charter.
Unfortunately, nothing will fix the big mess they made!!!!
If I knew it would end like this I would not have given them my business.
So be careful if they ask you to dig up your concrete. DONT DO IT!!
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