Emergency Roadside Service Complaint - What they neglect to tell you
I have been a longtime member of AAA (20+ years) and pay yearly fee to have their Emergency Roadside Service. I even pay more to be a plus member so that if my car needs to be towed, I have up to 100 miles for free. Or so I thought.
My car is about 10 years old and is starting to have problems so I am using the roadside service now. AAA just told me that I only have four tows in a year and because I used my four tows, I am no longer considered a Plus member and have to pay $65 for a 5 mile tow and $5 a mile from that point forward! My membership will renew next year and I will once again be a Plus member but for the meantime it is as if I have no membership at all!
When I subscribed to AAA, I never realized this. Are these details in the fine print? Probably so.
I also have AAA car insurance and am going to be looking for replacement insurance soon as well due to bad service on the part of my so-called "insurance agent." Much like the Roadside Service, his concern is with what he can get out of my wallet, not on the service he can provide to me as a customer.
What a rip off! If you have other options than AAA, I suggest you go with those options.