Woodlands Car Care Spring TX Complaint - Beware of Woodlands Car Care Spring TX 77380
I took my F350 in to their shop with a misfire issue and asked them to do a diagnostics on it concerning #4 cylinder. I had already replaced all 10 coils and spark plugs and #4 injector, all brandnew replaced right before they got it. I had already taken and swapped around coils and misfire did not move( had another shop verify that as well). The owner of the shop Mr. Al Diller says that misfire did not move so they wanted to check compression on that cylinder (we knew this already). Next thing I know I get a call stating that it will be $1592.00 to fix my truck and that I had one coil bad. #4 and that I had all the wrong spark plugs in my truck. They wanted to clean injectors, put in new fuel filter, said I had 4 o2 sensors bad....I told him that first off I do have the right plugs in and I verified that with Ford dealer, I told him that I had only 2 o2 sensors not 4, that was also verified with the ford Dealer for that year truck and that #4 coil was not bad because misfire never moved. I told him that I wasn't going to pay to have work done at his shop so I get a bill and he charged me for doing a compression check on all 10 cylinders...not just the (one) in question that he specifically said he wanted to check and also implied was covered under the diagnostics fee in the first place. Then for the diagnostics too. I reiterated that I never agreed or even spoke to him about doing compression test on all 10 cylinders, he did lower the bill but needless to say it still cost me $262.00 to get my truck out of there for nothing.
Here's the real kicker! I took it to the Ford Dealer afterward and they did complete diagnostics on it, found that my #1 cylinder injector plug needed to replaced DUE TO A WIRE... THAT WAS IT....A $43.00 PART FROM FORD AND THEY WENT AHEAD AND REPLACD THE SPARK PLUG IN THAT CYLINDER ONLY FOR GOOD MEASURE SINCE INJECTOR WASNT WORKING PROPERLY.
TRUCK HAS BEEN RUNNING EXCELLENT EVER SINCE!!!!! So you see the big picture I hope! I have paperwork to prove it too!