Verizon Wireless Complaint - Products and customer service are a joke.
We have been customers for 2 1/2 years now and we don't matter to Verizon at all. We are going to opt out of our contract early, because our phone didn't work properly since day 1. All Verizon will offer is a refurbished replacement of the same phone, over and over... They are just waiting until our warranty runs out so they do not have to help us anymore. We asked them if they would rather try to replace the phone with a similar model, or lose us early, they said to leave... In so many words. So we are! Goodbye Verizon, you failed us completely, and I am sure countless others.