[X]
Write ReviewJump to 
3
Helpful
Votes
Votes
PODS Enterprises, Inc. Complaint - PODS Destroyed $1,700 worth of our posessions
Complaint
FLORIDA -- We have a confirmed loss of a little over $1,700 and an unconfirmed loss of priceless heir looms and gifts from family due to water, ice, and mold damage resulting from water entering our PODS container while moving from Los Angeles to Lake Tahoe. The insurance company (which we paid extra for through POD’s) has refused to respond to our inquiries, and will not allow us to initiate water tests on the container from an independent company. They have chosen to rely on the POD’s water test only – This is a clear conflict of interest and cannot be relied on since they have a vested interest in not being honest with the water test results. We have picture evidence of damage to our belongings, as well as images showcasing ice that had formed inside the POD and under boxes which caused all of the boxes and the items inside to freeze and stick to the floor. Additionally, we can provide a list of all items that were damaged along with pricing. POD’s clearly guarantees safe and weatherproof containers on their website, TV ads, and billboards.
Having browsed through the web in search of others who have been victimized by PODS, we realize that alone we cannot fight them, however, if we band together, we know we can not only fight, but Win a large class action case. Therefore we are currently searching for a lawyer to represent our case and other victims who will join in our fight. If you can help us, or you want to join the fight because you are a victim, please contact us at: FightPODS@eppicTV.com
Thank you,
Lydia and Jarrett Grimes
Having browsed through the web in search of others who have been victimized by PODS, we realize that alone we cannot fight them, however, if we band together, we know we can not only fight, but Win a large class action case. Therefore we are currently searching for a lawyer to represent our case and other victims who will join in our fight. If you can help us, or you want to join the fight because you are a victim, please contact us at: FightPODS@eppicTV.com
Thank you,
Lydia and Jarrett Grimes
Company Response:
While in the process of reviewing and presenting a suggested resolution to the content damage claim dispute, PODS Enterprises, Inc. has agreed to respond to the complaint filed on My3Cents filed 2/22/11 and proceed with the damage claim for Mrs. Grimes’ contents as a gesture of good will. We place tremendous value on our customers and strive to attain the highest standards in the industry. We sincerely regret any inconvenience that Mrs. Grimes may have endured. PODS Enterprises Inc. prides itself of its quality customer service and I regret that Mrs. Grimes feels she experienced anything less. We sincerely apologize for any instance where a customer is not completely satisfied with a PODS experience. When a customer notifies our company of a less than satisfactory experience, we endeavor to review the processes that gave rise to the customer feedback and take appropriate measures to address their comments. With receipt of this correspondence PODS Inc. considers this matter resolved.
Comments:
Posted by Venice09 on 2011-02-23:
I wouldn't wait for a class action suit. Sometimes all it takes is a letter from an attorney to get a company to negotiate a settlement. Take your evidence to an attorney and get their opinion. You could also take this to small claims court on your own.
Whichever method you choose, good luck getting restitution for the damages.
This is very helpful.
Whichever method you choose, good luck getting restitution for the damages.
This is very helpful.
Posted by getoverit on 2011-02-23:
I'm inclined to agree with Venice. You can probably at least consult with an attorney for nothing or a small fee. And small claims court might be a good option as well. You have some evidence and this seems to be a pretty clear-cut issue.
As Venice says, a class action suit would take all kinds of time and an attorney would be likely to take a good-sized portion of any settlement.
As Venice says, a class action suit would take all kinds of time and an attorney would be likely to take a good-sized portion of any settlement.
Posted by momsey on 2011-02-23:
I think you should just fight them on your own. If you get involved in a class action suit, it will take years and the only people who will come away with any money are the lawyers.
I agree with Venice's suggestion - talk to a lawyer and/or try small claims court. Why wouldn't you try that?
I agree with Venice's suggestion - talk to a lawyer and/or try small claims court. Why wouldn't you try that?
Posted by azRider on 2011-02-23:
I'm with everyone else on this. don't wait, waiting can hurt your case. get to small claims or talk to an lawyer and see what you can do. make sure you have lots of pictures.
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
