Hyatt Hotels Complaint - You Expect Better but What Do You Get
DALLAS,TEXAS, TEXAS -- I Just had mostly an enjoyable stay in Dallas, Tx over the weekend. I work most of the time like all of us, and it was time for a long over due break. I took it at the Hyatt Regency Hotel downtown by the Dome the Union Tower(rotating ball)April the 22,23 and the 24th of 2005.
It was about 2am in the morning and I pulled back more so the comforter in a kingsize bed room and whom or what is it hair from the knee area down to my feet. I pulled back the several sheets they had on the bed and found no hair there. I (yes) smelled of the sheets they looked ok there and smelled ok so I went to bed not feeling like dealing with desk or housekeeping. I stayed away from the unknown hair next to the comforter.
In the morning I get up to take another shower and partly into the shower see that I am standing in my own body scum because the water will not drain. That's it. I get out and call the desk.
All they did was give me two breakfast certificates dated the same morning for free buffet breakfast. How does one eat two buffets the same morning...? I checked out that day and let them know that I am in my late fortys' and over the years never come across those situations at Days Inn, Western, or even Motel-6(Super-8) or similiar. With Tax a room at over 130.00 bucks a night you would expect better. They should of CREDITED ONE NIGHTS COST. What do you all think? PS: If you take the Amtrak train from this location use small carry on and keep it above your seating. They lost the most important bag that was suppose to be secured in locked up baggage compartment, Yeah right...