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Homeside Lending Complaint - Fraudulent
Complaint
JACKSONVILLE, FLORIDA -- As a honest consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
We paid off our mortgage with Homeside Lending 08/31/01. Homeside provided the followin payoff break down to Security Title:
Principle: 170,654.63
Interest: 6,348.41 thru 09/13/01
Late fees: 276.75
Impound Acct: 409.45
Prop. Insp.: 32.25
Taxes: 795.35
Homeside processed this payoff on 09/07/01. I obtained a loan history after, and noticed that 6059.11 was applied for interest, and they did not show a tax payment from escrow. I also realized that taxes for 01/01/01-08/31/01 we withheld by Security Title from our proceeds. Homeside did not need to collect taxes. I have verified with the tax office that 2000 taxes have been paid as of 04/01/01, and they have not recieved a payment of 795.34. The overpayment of the interest is 289.30. These two amounts total 1084.64 that we overpaid. On the same day that Homeside processed our payoff they also posted a 'fee' to our account for 1084.64. I have tried to get details concerning this fee from Homeside via fax, phone calls, and e-mail, but no one will help. This was obviosly a made up fee to cover the overpayment we made.
As a resolution, I would like the following:
refund from Homeside in the amount of 1084.64
Please feel free to contact me if you would like more details regarding this incident.
We paid off our mortgage with Homeside Lending 08/31/01. Homeside provided the followin payoff break down to Security Title:
Principle: 170,654.63
Interest: 6,348.41 thru 09/13/01
Late fees: 276.75
Impound Acct: 409.45
Prop. Insp.: 32.25
Taxes: 795.35
Homeside processed this payoff on 09/07/01. I obtained a loan history after, and noticed that 6059.11 was applied for interest, and they did not show a tax payment from escrow. I also realized that taxes for 01/01/01-08/31/01 we withheld by Security Title from our proceeds. Homeside did not need to collect taxes. I have verified with the tax office that 2000 taxes have been paid as of 04/01/01, and they have not recieved a payment of 795.34. The overpayment of the interest is 289.30. These two amounts total 1084.64 that we overpaid. On the same day that Homeside processed our payoff they also posted a 'fee' to our account for 1084.64. I have tried to get details concerning this fee from Homeside via fax, phone calls, and e-mail, but no one will help. This was obviosly a made up fee to cover the overpayment we made.
As a resolution, I would like the following:
refund from Homeside in the amount of 1084.64
Please feel free to contact me if you would like more details regarding this incident.
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