Prudential Financial Life Insurance Complaint - Prudential Gives Information On The Policy To Others

Review by IntegrityR on 2011-02-23
Prudential provided someone's policy number, had conversations with and advised the person to make a claim on the policy and then placed retrictions on it. They provided forms to change the beneficary to someone that doens't own the policy. Someone other than the policy owner, of whom Prudentail gave control over the policy is using it to blackmail. I have the documentary evidence to proove it.

So unless you don't mind having your policy number, provide forms to change the beneficary, have Prudential employees discuss your policy with someone that doesn't own the policy, have Prudential tell someone else to make a claim on your policy and then place restrictions on your own policy while making you pay for it, then Prudential's for you.

In any case, I suggest that if you have a life insurance policy with Prudential you demand in writing copies of everything they have related to your policy in their computers to determine if they have had communications with people that don't own your policy.
Comments:4 Replies - Latest reply on 2011-02-23
Posted by T on 2011-02-23:
Prudential is an excellent company, and an old one. A few of our family members have/had life insurance with them and had no issues. When I made a claim, they could not have been more helpful.

Your complaint would be stronger if you identified the people in question - is this a story about someone you heard about, someone you know, yourself?
Posted by tnchuck100 on 2011-02-23:
Many years ago I had 5 different policies with them. The same agent that my parents had used. Premiums were always paid to this agent. Never had any problems. Then the agent retired. Prudential farmed out each policy to a different agent. Things went to hell in a hand basket. Three months of screwed up billing and accounting. Cashed out all policies and never looked back.
Posted by T on 2011-02-23:
That's wierd tnchuck. I have moved from agent to agent, but the billing has always been centralized - I think Philadelphia. I've moved to many places in my life, and Pru catches up with the agent on the annual bill at some point. I've only had to call the agent once I think, in 30 years.

As far as the bill - mine has always been about the same amount, within a few bucks. Huh.
Posted by tnchuck100 on 2011-02-23:
Was I clear that the 5 polices were assigned to 5 different agents?

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