Alamo Complaint - "Administrative Fees"
My son was involved in an accident with an Alamo Rental Vehicle in the state of Washington, he was driving his own personal vehicle. His insurance company, American Family, paid for the damage to the vehicle. Low and behold another bill came from Alamo in the amount of $300.00 for ADMINISTRATIVE FEES, this was turn over to American Family. Am-FM requested Alamo to define what the "Administrative Fees" were.
Evidently no response was received from Alamo or Am-Fm denied that part of the loss. My son received a letter stating this must be paid within 10 days or it would be turned over to the credit reporting agencies.
Folks this is a scam. If you should receive any such letter. Make copies and give to your A) agent; B) adjuster C) file a complaint with your state insurance commissioner / and or / Attorney General as fast as your little fingers can type.
Let all your family, friends, neighbors, co-works of this scam and never, ever rent a car from Alamo. This is the American way to get rid of bad apples.