Verizon Complaint - Verizon - Employees CSR's; Inept, Pathological Liars, Con-artists & Billing Scammers
After over 22 hours of professional time (mine) over a 6 months period, I have been lied to repeatedly, scammed on billing and services, supplied "the latest equipment" which does not function, and been totally blown off by alleged representatives of the Midwest President of Verizon.
I will add to this review when time permits.
Word to the wise; Check your billing frequently for intentional errors by Verizon, at the first sign of a problem which is not corrected after 5 phone calls and three emails (should have been our clue) CANCEL your Verizon service so you do not experience the protracted abuse over 6 months that we have, always demand the employee number (most are reluctant or refuse to give it to you) of the customer service (an oxymoron) representative you speak with.
We have since cancelled 4 family accounts / lines and have caused several hundred of our professional associates to migrate their service to Sprint (coverage about 95% of Verizon, but Customer Service at Sprint is 200% better than Verizon) and ATT. We are all glad after making the move away from Verizon. More to follow and contemplating a class action suit.. so watch for updates in this review.