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Magnavox Complaint - Philips-Magnavox does not back their products - LCD TV - model 42MF437B/37

LCD TV - model 42MF437B/37 - Complaint
Review by Not buying Magnavox product ever again on 2011-02-24
KNOXVILLE, TENNESSEE -- Back in 2008, I purchased a 42" LCD Magnavox TV (model # 42MF437B/37). About a year and a half later, I noticed a vertical line down the middle of the screen when the TV is on. Currently, there are a few more additional lines that appear on the screen. I called Magnavox to ask them about the problem. After being given the run around, and told that Magnavox no longer supports that model of TV (I'd have to go to a private repair service to have it fixed), I finally requested to talk to a supervisor (Reference # 446520). After speaking to the supervisor, and asking what Magnavox was going to do to solve my problem, I was, again, told the same thing. Magnavox was not able to do anything to help, I'd need to see a repair service on my own. I have yet to see a repair service for the TV, but after looking on the internet about this problem, I've noticed the majority of people with the same problem have said it's cheaper to buy a new TV. When I told the supervisor at Magnavox this, I also told her I was not happy with Magnavox's lack of responsibility for their products. I also mentioned that this is a prime example of why most American companies are failing - because those companies will not back their product. When I asked her that apparently Magnavox only builds their products to last, at the most, 3 years, she really didn't have a response (go figure). Of course, all she could say was she's sorry, but there's nothing the company can do for me. I also told her that if indeed I did purchase another TV, it surely would not be a Philips-Magnavox product. I will even expand that promise to any other type of electronic product built by Philips-Magnavox, whether it be an electric razor, DVD player, etc. So, for all you out there thinking about buying a Philips-Magnavox product - DON'T. They are not built to last, and it would be a waste of your money.
Comments:
Posted by getoverit on 2011-02-24:
I see that the warranty on a Magnavox 42MF437B is one year for parts and 90 days for labor. So, you're probably right, it's not a product that's built to last.

Just one opinion here, but Phillips and Magnavox are not brands I would have gravitated to if I were looking to buy something really reliable.
Posted by HonestForSure on 2011-02-24:
Your Magnavox may have only had a 90 day warranty. (Philips carries 1 year) At 1.5 years, I could see why the mfr referred you to a service center. At many price points, it is cheaper to buy a new tv. I don't see any other recourse here. Sorry for your troubles; one would expect a longer life. Needless to say, put your future trust into Sony or Sharp for LCD or Panasonic for plasma.
Posted by getoverit on 2011-02-24:
Panasonic plasma warranties seem to be mostly 12 months, as well. And if you have a problem with a Panasonic product, it can be really ridiculous.

I'd suggest reeading through some of the my3cents reviews on Panasonic before investing much money in a Panasonic product.

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