Choice Hotels Complaint - RUDE customer service and FAKE advertisement
According to their website:
Looking for the best Internet rates for your upcoming stay with Choice Hotels? This is the place. We guarantee the best online rates at any Choice hotel... and it's easy. Just book your room here. If you find a lower published rate for the same hotel and accommodations for the same dates at any other qualified online source, simply complete the Best Internet Rate Guarantee claim form within 24 hours of your booking and we'll give you the best rate...plus an additional 10% off!*
*Restrictions apply. Please see Terms and Conditions.
This was all a LIE. I found another internet hotels website that had a significantly better rate and the SUPERVISOR (ALUIS) went on and on about how they don't have the same amenities that Choicehotels.com provides so they can't price match it. Plus its TOO LOW of a rate for them to price match. HOW DOES THIS MAKE SENSE? Safe to say, I will NEVER book with choicehotels.com and their policy is false advertising.
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