Lowe's Complaint - Lowe's has severely inconvenienced my family
ARDEN, NORTH CAROLINA -- We have had a nightmare dealing with Lowe's carpeting.
They special ordered carpet then realized the night before installation that they forgot to order enough carpet for the entire house, even though they had the full figures in front of them and had come to our house in person to measure.
A subsequent reorder and they realized, whoops, we forgot a second time to order enough carpet.
My husband and I, and our 6 month old baby, have been displaced from our home for almost 3 weeks now, and there is no end in sight for when the carpet will be completed. And worst of it is they don't seem really concerned about helping us and don't seem to realize how much they have completely disrupted our lives. They don't really apologize and their continued incompetence is truly mind-boggling.
I strongly recommend that you look elsewhere for your flooring needs and do not use Lowe's.