Ford Motor Credit Complaint - Harrassment
WAUPUN, WISCONSIN -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
I currently have an automobile loan account with Ford Credit. We have had some finacial hardship due to illness and layoffs. Ford Credit has repeatedly phoned our relatives even after having been asked to stop. Recently, my landlord brought a note to my door to call Ford Credit. When I phoned them, I asked them how they got my landlord's phone number. I was told that I had supplied the number on my application. This was impossible since I had only been living here since last Oct. 2004 and the loan application was supplied in 2002. When I informed them of this, they stated they had 'just called my neighbor'. I again told them not to call my relatives or to seek out my neighbors by way of the phone book. They continue to call relatives on average of three times per week per relative. This includes their home and workplace. They also continue to phone my place of employment even though i have been off work since January. I had explained to them that I cannot receive personal phone calls at work and that such phone calls would subject me to employee disciplinary action. They continue to call.
As a resolution, I would like the following:
I demand Ford Motor Credit only attempt to contact me at my home number or cell phone number which has been supplied to them. I want them to stop calling my relatives and neighbors.
Please contact me if you need more details regarding this incident.