Americredit Complaint - Lack of respect for customer
ARLINGTON, TEXAS -- On 12/31/2009, I received a 1099C from Americredit. This company reported the loss to the IRS for $13,376.89. I reported this amount to the IRS as an income in 2009 income tax Since then, I understood that the debt is already cancelled.
On 2/24/2011, I called the Americredt customer services and the operator said that the is debt paid off. I requested to get my car tittle without lien. She transfererd me the Tittle Department I spoke to an Americredit agent (name omitted. HeI requested the car tittle and he claimed that I still owing to Americredit the amount of money indicated above. He denied my requested again and again. After long discussion over the phone. He was asking for $14,000 Dollars , later he reduced the amount to 10,000 dollars and finally he spoke to his supervisor and we agreed and settle the debt for $ 7,700 dollars. I rushed and sent the 7,700 through western Union in order to obtain my car tittle. on 2/24/2011.
On 2/26/2011 Americredt agent said over the phone that he will no send the tittle until the entire amount be paid off. Americredt is lying to , fooling me and demonstrating a severe lack respect for its customer. The customer services agents are Owfull, no regard for customercustomer and abusive