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Americredit Complaint - Lack of respect for customer
Complaint
ARLINGTON, TEXAS -- On 12/31/2009, I received a 1099C from Americredit. This company reported the loss to the IRS for $13,376.89. I reported this amount to the IRS as an income in 2009 income tax Since then, I understood that the debt is already cancelled.
On 2/24/2011, I called the Americredt customer services and the operator said that the is debt paid off. I requested to get my car tittle without lien. She transfererd me the Tittle Department I spoke to an Americredit agent (name omitted. HeI requested the car tittle and he claimed that I still owing to Americredit the amount of money indicated above. He denied my requested again and again. After long discussion over the phone. He was asking for $14,000 Dollars , later he reduced the amount to 10,000 dollars and finally he spoke to his supervisor and we agreed and settle the debt for $ 7,700 dollars. I rushed and sent the 7,700 through western Union in order to obtain my car tittle. on 2/24/2011.
On 2/26/2011 Americredt agent said over the phone that he will no send the tittle until the entire amount be paid off. Americredt is lying to , fooling me and demonstrating a severe lack respect for its customer. The customer services agents are Owfull, no regard for customercustomer and abusive
On 2/24/2011, I called the Americredt customer services and the operator said that the is debt paid off. I requested to get my car tittle without lien. She transfererd me the Tittle Department I spoke to an Americredit agent (name omitted. HeI requested the car tittle and he claimed that I still owing to Americredit the amount of money indicated above. He denied my requested again and again. After long discussion over the phone. He was asking for $14,000 Dollars , later he reduced the amount to 10,000 dollars and finally he spoke to his supervisor and we agreed and settle the debt for $ 7,700 dollars. I rushed and sent the 7,700 through western Union in order to obtain my car tittle. on 2/24/2011.
On 2/26/2011 Americredt agent said over the phone that he will no send the tittle until the entire amount be paid off. Americredt is lying to , fooling me and demonstrating a severe lack respect for its customer. The customer services agents are Owfull, no regard for customercustomer and abusive
Comments:
Posted by leet60 on 2011-02-26:
Take care with this "offer" they made to you. By reducing the amount owed to $7700.00 they are then required by the IRS to issue you another 1099 for the amount forgiven.
Posted by saj80 on 2011-02-28:
Americredit took a loss of $13,000 on you, and you are accusing them of lack of respect?
Posted by momsey on 2011-02-28:
Do you have anything in writing about the offer that was agreed upon?
Posted by Anonymous on 2011-02-28:
I am lost and confused.
Americredit reported the $13+k as a loss but you reported it as income..and this was for a car loan?
On 2/24, you called Americredit and were told the debt was paid off, but then ended up settling for $7700?
And finally, since you're trying to get a lien free title for your vehicle, am I to assume that the car has remained in your possession this entire time?
Americredit reported the $13+k as a loss but you reported it as income..and this was for a car loan?
On 2/24, you called Americredit and were told the debt was paid off, but then ended up settling for $7700?
And finally, since you're trying to get a lien free title for your vehicle, am I to assume that the car has remained in your possession this entire time?
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