Bank of America Complaint - Absolute Morons!
My husband and I have our mortgage through BOA and 2 years ago my hours were cut to almost nothing and we lost half of our income. We applied for a remodification and had a 3 month trial. The modification was a whopping $30 less a month then our original mortgage payment and so we became delinquent in our loan. 7 months later things changed and our income was back. We paid $7000 to BOA and made arrangements to finish paying off the small amount we still owed. They told us to reapply for a modification. Then we started getting these threatening letters and people coming to the door stating BOA HAS NOT BEEN ABLE TO CONTACT US FOR SEVERAL MONTHS! Even though we have a notebook filled with dates, times, names, titles of people we have been speaking to at BOA. And also a bunch of letters.
When we've brought these up to BOA they apologize and state that sometimes info gets mixed up since they are such a large company but then within a week, (no joke!) we get another letter stating the same damn crap and another person knocking on our door stating once again, BOA has no way to get a hold of us! It is time to get a lawyer!
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