Seven Corners Insurance Complaint - Seven Corners Insurance - They Don't Like to Communicate!
Seven Corners insurance are utterly useless. After sustaining an injury last year I was taken to hospital and received some treatment. I submitted the paperwork three times by email over a course of six weeks and only after the third attempt did this pointless insurance company respond to confirm that they had received the documentation. I returned to the UK in December 2010 and requested they contact me at my UK address as it is somewhat difficult to read post across the Atlantic. Despite this request, the company proved themselves to be far too cheap to actually respond to my UK address. I have therefore had to have the mail forwarded to me by email. The company simply dismissed any claim out of hand, offering no justification for rejection and just listing the costs and stating “your policy does not cover this”. Well, having looked at my policy I was of the understanding (my basic grasp of the English language obviously not being sufficient to translate the tripe in a Seven Corners policy document) that I was indeed covered for an injury sustained on US soil.
Would I recommend Seven Corners? No. I telephoned them twice to: a) let them know a claim would be forthcoming and b) inquire as to the status of my claim. Both times I was spoken to like a grade A idiot by their less than complimentary staff. The pitiful response to my claim, both in terms of time and substance only serves to highlight how lazy and incompetent this joke of an insurance company is.
Even if I prove to be unsuccessful with my claim, the sheer lack of respect and effort they demonstrate when processing and responding to a claim for an “insured” person is, I feel, sufficient to back up my opinion fully.