JetBlue Complaint - Horrible Way To End A Vacation
Me and my family (3 adults and 6 kids) were going to board Jetblue airline flight number 58 out of Orlando mco on 2/23/2011. When we started to board the plane the lady at the counter taking the boarding passes had a very bad attitude snatched the passes and forced them back into my hands. Once on the plane the flight attendant had smart remarks to me and my family. We then tried to get our seats and put our bags away, while getting yelled at to hurry up. It took a total of 90 sec to reach the back of the plane put the bags away get buckled in. And here comes the head flight attendant to start with here very rude and obnoxious voice and attitude telling us to shut up and listen to her. My wife turned her head away and the lady says you don't want to listen you aren't flying get of the plane. Well we said we paid for our tickets we are here lets take off. They responded by calling the Orlando police dept we were then phycally removed from the plane(me and my 6 kids) and held in the airport for 4 hours while being questioned by the FBI (i thought they were here to protect us from terrorists not unhappy customers). After being held harassed and questioned we were (free to go) they told me they would refund our money with no fees or surcharges. I just got an e-mail from Jetblue giving me back $422 of my $1200 not credit back to my master card like I paid, but to a Jetblue account like I would ever want to fly their airline again. I was at the end of a 2 week vacation with my family that was completly ruined by this whole situation.
My 6 kids never want to fly again because they are scared to get kicked off the plane and made to sit in the airport for hours while not being allowed to speak to ther parents for no reason other than the flight attadents have bad attitudes.