Fred Meyer Complaint - Physical threat by store manager - customer service

Posted by raven2010 on 2011-02-27:

from their website:
How long after buying something can I return it?
Returns from our Home Electronics or Shoe Departments must be made within 30 days.
Returns from all other departments must be made within 6 months.

Did you try to return eletronics or shoes??

http://www.fredmeyer.com/MyFredMeyer/Pages/returns_policy.aspx

Posted by Ytropious on 2011-02-27:

I was just going to look up the policy too. Seems maybe the worker thought everything was 6 months, but everything is except electronics. Did you buy an electronic item? Was the item in original box or used up? That could also be why they said no...

Posted by Skye on 2011-02-27:

What did you try to return? Why have you left that part out, because I think it would clearly help others.

Posted by CrazyRedHead on 2011-02-28:

I would have loved to been a fly on the wall to see what really happened.

Posted by jktshff1 on 2011-02-28:

Ditto to what were you returning? That is an important item left out of the complaint.

Posted by justcuz on 2011-02-28:

What was the item you were trying to return? I shop at this location all the time, one of the reasons I continue to go back again and again is because of the excellent customer service. I'm curious if you were trying to return an item that did not fall under the 6 month return period and then got upset when you were told no.
By the way...ALL stores want your money.

Posted by jktshff1 on 2011-02-28:

jc, vh