Daland Nissan at El Camino Millbrae Complaint - Rude and Impolite Customer Service
460 EL CAMINO REAL MILLBRAE, CALIFORNIA -- The Sales Representative [snip - no names please] who said right away that I cannot help you. At that time they have customer and all of them are just sitting down. So, Frank said if I want my Mom can run her credit, since I know the information of my Mom I gave the information so the Filipino guy asked as two referrence. So, I was putting the address of my brother but I left the phone# at home, I only remember the 650-837 then I forgot the 4 numbers, then he on telling me that I have to give the right number, I really can't remember it then He told me that " not be nervous" which I'm not because I'm trying to remember the right number. I told I can remember I will asked my Mom then he said I'm nervous I said No. I'm a stroke patient and that is the reason why we want a car.
So, my Mom sign the form and the score of my Mom's score is low. The told my Mom we cannot get a car, we cannot afford to buy a car. Is that how the customer service they need to with the people. We look fine our clothes our clean. I would like you to do an action to these people, I really upset and stress to this kind of attitude. I will report this to all Nissan.