FromYouFlowers.com Complaint - From You Flowers Awful Customer Service
OLD SAYBROOK, CONNECTICUT -- March 1, 2011
DO NOT ORDER FLOWERS FROM THEM. I ordered SYMPATHY flowers for a coworker whose husband died of CANCER from her our Division. The flowers were never delivered and I NEVER received a phone call to let me know that those flowers were not delivered.
This made me and my coworkers appear unconcerned for such a great loss to her and family. The only way we found out about flowers not being delivered was because someone asked her about them. NOBODY from From You Flowers contacted me.
The flower order was replaced in the CITY where plenty of florists are available and again they did not deliver. The manager that I spoke with Cameron from From You Flowers was rude and was not sympathetic towards the situation. That company is unreliable and has ZERO customer services skills. If the coworker was never asked about her delivery From You Flowers would have kept the money and never would have delivered the flowers. This is a SCAM and FRAUD do not send a love one flowers from this company you may lose your money and hope in customer service.
The flowers were ordered on FEBRUARY 11, 2011 today is March 1, 2011 it is still unresolved, they promise SAME DAY DELIVERY. This company is a scam, unreliable and I had the worse experience with them so not waste your time and money.