Blue Cross / Blue Shield Complaint - Auto Pay Rip Off
CALIFORNIA, CALIFORNIA -- On February 7, 2011, my husband wrote a letter to Blue Shield of California requesting that cancel his policy and the autopay from our account effective immediately and faxed to the telephone number provided by Blue Shield. On Febuary 28, 2011, they take $250 from our checking account. I call them and tell them that we have a letter and fax confirmation that the request to cancel both policy and autopay was sent on Feb. 7, 2011 -- they claim they did not receive and now will not cancel the premium unless we provide a letter from employer's insurance stating he is a different insurance. How can they tell you that you cannot cancel a policy that you no longer want!?