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Wholesale Furniture Brokers (GoWFB.com) Complaint - Absolutely Shocking - Furniture
Complaint
SHips within 3-5 business days is a total lie. After over 6 weeks my purchase had still not left the warehouse. I tried to cancel my order numerous times due to the delay and they shipped it anyhow and then once I told them I would not accept it, they told me I could not have a refund until the purchase was resold. Almost a year later - it has still not sold supposedly and I am still out over $500.
Do not purchase anything from this company. Besides poor customer service, they are dishonest. they have even lied to the external review panel looking into my case.
Do not purchase anything from this company. Besides poor customer service, they are dishonest. they have even lied to the external review panel looking into my case.
Comments:
Posted by leet60 on 2011-03-02:
After visiting this retailer's website and reading the cancellation terms I would NEVER buy anything from them. They show a average 28% restocking fee as well as freight charges both ways assessed on the customer for any returns.
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