Steak n Shake Complaint - Foul-Mouthed Employee - Employee Behavior

Posted by getoverit on 2011-03-02:

I'm not sure if I am familiar with Steak and Shake or not. There used to be a place around here with a similar name - but it was a while ago.

Be that as it may, you seem to be saying that this restaurant has at least one employee who, on her own time, chooses to behave in an uncouth manner. I see that as a reflection on that individual, nothing more or less.

Posted by DebtorBasher on 2011-03-02:

I have to agree with the poster on this one. Anytime you are wearing a uniform, ID badge or anything that represents the company you work for, they should behave in a professional manner. When I worked for NCO, I hated to see my co-workers at restaurants at lunch time, using filthy language and behaving as if it was the first time they've ever been released in public, when their NCO badges were in clear view hanging around their necks. Don't even get me started about the way they acted outside during break time when there were shoppers all around them. Store owners actaully called our company and complained about the 'gang' of people that hangs out during break, and said their customers were afraid to even walk past them or park their cars in the lot.

Posted by unhappy999 on 2011-03-02:

I agree with the poster also. I would not want to eat at that restaurant either.

Posted by momsey on 2011-03-02:

Great review. I didn't expect to completely agree with it, but I do!

Posted by getoverit on 2011-03-02:

DebtorBasher: what's NCO?

Posted by DebtorBasher on 2011-03-02:

It was a collection agency I worked for.

Posted by trmn8r on 2011-03-02:

It's too bad you can't file this complaint directly with the offending party. This is something the company can't control very well.

Ask yourself how you'd feel if this was someone not in a store uniform, but a citizen's uniform. The language would be equally offensive. Next time you are in a Steak and Shake or other store, ask yourself how well you know any of the employees. It is likely some use similar language when not on duty. It is sad whenever you hear people speaking in a rude or vulgar manner in public - there isn't much that can be done so I try not to let it get to me.

Posted by Starlord on 2011-03-02:

I agree with the OP on this one. I am familiar with Steak 'N Shake, and I have missed it in Arizona and Washington. They had the best chili I have found, and I love the little bottles of peppers on the tables. But I digress. when I worked for White Castle, we changed into uniform in the locker room. In her case, if she is wearing a uniform, she should be more discreet. I would contact the restaurant, or ifyou don't know it, the regional office. She is bringing disgrace on her palce of employment, and in today's job market, that is unacceptable. If she wants to get out of uniform, she can do or say what she wishes, but in uniform, she is still representing S&S. In Sight, It Should Be Right. LOL

Posted by DebtorBasher on 2011-03-02:

Exactly Starlord!!!

Posted by throwback on 2011-03-03:

I find the whole idea of 'offensive' language rediculas.. It's amazing that you can say one thing and no one blinks an eye but say it with one of the so called deadly four letter words, saying the exact same thing, and suddenly you are offensive. I think it's time to end this notion that some words are offensive. One can always offend others worse without even using any of these so called offering words.

Posted by jktshff1 on 2011-03-03:

I'm with the op also. A person in uniform is a representative of that company, On the clock or off.
However, the youth of this country have been bombarded with everything you can imagine, and quite a few have not guidance as to what is proper and respectful.

Posted by Venice09 on 2011-03-03:

Throwback, I think the OP would have had a problem with this employee's behavior even without the four letter words. Her anger and disdain for the customers and managers was obvious. Businesses don't need employees like that parading around with their uniform on.

Posted by Ytropious on 2011-03-03:

I can't blame someone for speaking their mind. She probably didn't have a change of clothing. We live in a free country. The OP doesn't have to like what she's saying and has a choice to not eat at SNS, but the girl also has every right to act however she wants. Most low on the totem pole workers could care less how they represent a company. Why should they? The company gives them little intensive to care.

Posted by Venice09 on 2011-03-03:

Considering the unemployment rate, I think employees should care about keeping their jobs. Everyone has the right to speak their mind, but is it worth jeopardizing a job by doing it in a company uniform? If someone is that unhappy with their job, wouldn't it be better to find another one while they're still employed?

I don't think a business has to let off-duty employees dressed in company uniforms drive away customers.

Posted by trmn8r on 2011-03-03:

I have to edit my response above. Venice's comment opened my eyes to something I missed. The OP was badmouthing customers and managers of the company whose uniform she was wearing. This person should find a new job, because that behavior in definitely inappropriate, and reflects very poorly on the company (as well as her).

I knew I must have missed something...