World Gift Center Complaint - World Gift Center/LG271-a double disaster

Review by paul h. on 2011-03-03
FRANKLIN PARK, ILLINOIS -- I bought an LG271 player/recorder from World Gift Center, shipment to be by Fedex. When it didn´t arrive, I checked with WGC, who eventually admitted that it had been sent by USPS, though I was still charged the $60 Fedex surcharge. On first use, the player would not reproduce color. An hour later, it became impossible to access the "entry" page. After several attempts to raise interest from LG (Brazil & UK denied any knowledge, two US "help" centers have never answered) I returned it to WGC. Three weeks later, I reminded them that they owed me a refund, which they then paid. less 10% "re-stocking" fee. So, all in all, with price, freight, import duty and return freight I´m out $360. Not an experience I shall repeat.

No, your review wasn´t helpful, though had I known it was there, it may well have been.
Comments:1 Replies - Latest reply on 2011-03-04
Posted by Alain on 2011-03-04:
Hard lesson learned.

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