Jb Robinson Jewelry Store in Chicago at Lincolnwood Mall Complaint - Faulty Jewelry
This is the worst jewelry store ever and I will NEVER purchase anything from there again. I bought a watch from them that was appearently scratched when I purchased it. When I tried to return it they said they wouldn't take it back because of the scratches it had, that it had been "worn." They are running a scam because the watch remained in the box from the day it left the store until the day it went back. I advise people to NEVER purchase anything from here and if you do you better check the jewelry VERY carefully. When I talked to corporate the response was "we talked to the manager and he said it was worn so we have to go by his statement since he's the manager " and she kept stating that the policy did not allow them to accept a worn watch.
If they can't accept returns of worn watches (even tough the one I purchased was never worn) they should not let people try them on.