Radio Shack Complaint - Premium Warranty on Floor Model
GROVER BEACH, CALIFORNIA -- I purchased an Aspire TimeLine notebook that was a floor model from the Grover Beach California Radio Shack in early December 2009. One of the reasons I bought the laptop was that the sales representative said he would give me an additional one year premium warranty. Recently I returned to the store to have my malfunctioning laptop serviced under the warranty but they claim not to have any record of the coverage. Unfortunately, I can not find the original sales receipt but I find it hard to believe that a large corporation doesnot keep track of warranty obligations since proper accounting requires it.