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Openonline.com Complaint - FALSE REPORTING OF INFORMATION

Review by chatty kathy on 2005-04-29
COLUMBUS, OHIO -- I applied for a Medical Director's position at a non-accredited career college located in Dayton, Ohio. I showed up for the interview to be interviewed for a MA Director's position, but was interviewed as if I wanted to teach! I then signed all the necessary paperwork to allow them to conduct a background check.

This college used an online employee background screening company (WWW.Openonline.com)to do a search on me. However, after checking at the career college further later in the day of the interview I was appalled at how they (the career college)operated and mislead prospective students, so I declined to go further with the interview process. However,I did not mind them doing the background search so I did not advise them to not do one.

This particular college used openonline and I receievd a letter in the mail 5 days later saying Public Record Information had been viewed on me. I immediately knew that was impossible so I called the company and everyone played stupid, until I sent out a certified letter demanding the company provide with the Public Record Information. I WAS APPALLED AT WHAT I SAW!!!!!! A person with the same first and last name as myself, had been arrested in August of 2004. The public record did not disclosea social security number or dirthdate it said both were unavailable, however, I purchased 2 background checks from people searches online and found this individual!!!!!!This individual lived clear across the state, had a middle initial of "J" instead of "A" which was my middle initial. Totally different social security numbers and a birthdate totally different than mine. I was born in March 1959, and this individual was born in February, 1974.

Openonline's compliance officer sent a cover letter with the report stating "the public information was found based on the identifying criteria provided by the company (career college). That identifying information was that the individual was an African American female!!! The letter went on to say that "the search results included in the report may ONLY PARTIALLY MATCH THE SEARCH CRITERIA USED, and may contain information on subjects other than YOU!!!!!! The cover letter then stated that the report in question provides only a name, and not a DOB or SSN!!!!!!!

Beware of this company!!!!! The county I live in provides access to the court records online!!!!! In addition, a BCI check would have shown that this information did not belong to me. With any research at all this company could clearly see that this information was NOT MINE!!!!!!! They profess to have accurate information but that is a lie! In 46 years I have NEVER HAD ANYTHING LIKE THIS ON MY RECORD. THIS WAS SIMPLY PLACED ON MY FILE BY THIS COMPANY BASED ON COLOR ALONE!!!!!! PRETTY SICK!!!!!!

Regardless of the color of one's skin, people need to be warned of shady online employee criminal background screening companies who supply information as damaging as this to their clients. Rather you are an employee or employer I would think LONG AND HARD ABOUT UTILIZING ONLINE EMPLOYEE CRIMINAL BACKGROUND SCREENING COMPANIES WHO BOAST OF WHAT THEY CAN AND CANNOT DO. THIS IS A GROWING PROBLEM IN THE HI-TECH AGE WE LIVE IN!!!!!!! SAVE YOURSELF THE LEGAL HASSLES AND STAY AWAY FROM OPENONLINE OR IF YOU KNOW A COMPANY WHO IS USING THEM TELL THEM TO BE CAREFUL!!!!!!
Comments:1 Replies - Latest reply on 2012-02-10
Posted by keith50t on 2012-02-10:
I also had a false report from OPENonline. Terrible. Everything was false. Even the FTC website for complaints was wrong. How can they still be in business operating like this? They had 180 criminal charges against me in a town I never heard of. I would not even want to work for a company that uses them.

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