Sears Complaint - Kenmore Ranges -- No Customer Service
I will never purchase another Sears/Kenmore product again. I used the self-cleaning feature on my stove for the first time and it scorched/discolored/yellowed the front door panel. What is even worse than that is that you cannot get a human being to speak to other than the ones that parrot back what you are saying and apologize but don't give you a shred of advice on how to fix the problem.
Sears/Kenmore should be ashamed of themselves for not putting a disclaimer in the booklet that comes with the product that the self-cleaning feature may ruin the outside of the stove. Poor, poor service. Do not buy Sears/Kenmore products.