EFaucets.com Complaint - Do Not Purchase Anything From Efaucets
RACINE, WISCONSIN -- March 3,2011 at 1:05 pm CST and order was placed with efaucets.com for bath accessories and paid by Discover Card. Incorrect information was given about the product ordered and we discovered that we could not use the order, the purchasing agent called back immediately to the efaucet 800 number and was put on hold
when the customer service picked up, she was informed she could NOT cancel the order. Even though it had been only minutes since the order was placed. Together we spent from 230-415 pm CST on the phone with their customer service supervisor and got no where.
It was then I called the manufacturer of this product and was able to trace the order which was placed at 5:40 CST. Not immediately at 1:05 CST as I was told by
efaucets.com customer service. PLEASE DO NOT DO BUSINESS WITH THIS COMPANY
The practices used by efaucets.com are deceptive.
They also has a promotion for freight and we were also billed 499.00 in freight charges. YOU WILL HAVE NOTHING BUT GRIEF FROM THIS COMPANY !!!!!