QVC, Inc. Complaint - Closed account without notification
PENNSYLVANIA -- After being a loyal customer for a number of years - yesterday my account was closed with no notification or explanation. I was told to call the Corporate Office for the reason but they don't answer the phone or return calls from messages left on their answering machine. Then later we discovered that my husbands account was closed as well. Guilt by association (same address). If it's because I have had returns - well there is nothing stated in their return policy that if you go over a certain percentage we will close you out. In fact their hosts encourage you to try a product and return it if you are unhappy. If it is because I have cancelled orders they certainly can not tell me that they put a product aside for me because that is bull - I have put an order into motion days later to be told it is on back order so they are not holding anything specific aside when you place your order. Well I guess this just means that another lucky company will now get my business. Shame on you QVC!
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